You must purchase a total of $75.00 worth of merchandise before taxes, shipping and handling. This offer is only available to US Customers.
Processing an order can take anywhere from 1 to 3 business days. All items are hand crafted.
All items shipped in the United States are shipped at a flat rate of $7. Free shipping for purchases totaling $75.00 worth of merchandise before taxes, shipping and handling (US Customers Only). Please see question below in regards to International Shipping Rates.
Processing an order can take anywhere from 1 to 3 business days. Please allow 3 to 5 business days for shipping in the United States and 5-10 business days for International Shipping.
1. All jewelry and any items marked as SALE are final. FINAL SALE items cannot be returned for exchange or store credit unless the item is damaged.
2. Exchange and Refund Policy: Returns are accepted within 30 days from the shipped date in exchange for store credit. The invoice included with your package contains a postmarked date that specifies the last day you have to return your merchandise by mail. To be eligible for an exchange, the merchandise must be returned unworn with tags and must be accompanied by the original invoice. Please do not return items without contacting us first.
While all of our clothing and accessory items undergo a strict inspection process before the item is sent to our Shipping Department, if the item is damaged upon receipt, please notify us within 7 days of receiving this item to make an exchange. Due to the exclusive & limited nature of our items, we cannot guarantee that an exchange can be made for the same item you originally purchased which is why we encourage you to notify us as quickly as possible, before the item sells out.
Customers are responsible for all shipping fees if the item is not damaged. Shipping is non-refundable.
3. For all account credits, please allow 7 days from when we receive the returned item for the credit to show in your account.
Yes. Please See Shipping & Handling Rates Below:
We accept all major credit cards and process all payments through Paypal. You do not need a Paypal account for us to process your online purchases. All transactions are secure.
We value our customers and visitors to our website and respect your concerns about the privacy of your personal information and data security. We do not store your credit card information…ever! Any personal information that is collected and stored through MY ACCOUNT (i.e name, phone number, billing/shipping address and email) is never shared with or sold to any third party incl. affiliates. MY ACCOUNT is a community feature put in place to conveniently assist our customers in faster checkout times and alerting them of any promotions, discounts, giveaways and/or important updates regarding THEMADISONAVENUE.
Free Shipping on orders of $75 or more.